Responsible Gaming at 345db — Play Within Your Limits
345db believes gaming should be entertaining, never harmful. We provide practical tools and support to help every player in Bangladesh stay in control of their time and spending on our platform.
Our Commitment to Responsible Gaming
At 345db, responsible gaming is not an afterthought — it is built into the core of how we operate. We understand that for the vast majority of players in Dhaka, Chittagong, Sylhet, and across Bangladesh, online gaming at 345db is a source of entertainment and excitement. Our goal is to make sure it stays that way for everyone who plays with us.
345db provides a set of responsible gaming tools that every registered player can access directly from their account settings at any time. These tools are free to use and take effect promptly. Whether you want to take a short break, set a daily spending cap, or permanently exclude yourself from the platform, 345db supports you. Responsible gaming is a shared responsibility — we take our part seriously, and we ask our players to be honest with themselves about their habits.
Responsible Gaming Tools at 345db
The following tools are available to all 345db players. You can activate or adjust them from your account settings at any time. If you need help finding these settings, contact our 24/7 support team.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit into your 345db account. Limits take effect immediately when reduced.
Loss Limits
Cap the total amount you are allowed to lose within a set period. Once your limit is reached, further play is paused until the limit period resets.
Session Reminders
Set time reminders that alert you after a chosen session length — 30, 60, or 90 minutes. A clear notification prompts you to take a break.
Cool-Off Periods
Take a short break from 345db for 24 hours, 48 hours, or up to 7 days. Your account is temporarily inaccessible during this window.
Self-Exclusion
Request a self-exclusion for a minimum of 6 months, up to permanent exclusion. During exclusion you cannot access or use your 345db account.
Account Review
Request a review of your account activity and spending patterns. Our team can provide a personalised summary to help you stay informed.
Age Verification — 21+ Only
345db operates strictly for adults. The minimum age to register and play at 345db is 21 years old. This applies to all players across Bangladesh, including Dhaka, Chittagong, Khulna, Sylhet, Rajshahi, Barisal, Rangpur, and all other cities and districts. Age verification is a mandatory part of the 345db account registration process. You will be required to confirm your date of birth during sign-up, and full KYC identity verification — including submission of your Bangladeshi National Identity Card — is required before your first withdrawal.
345db uses automated and manual age verification checks. If we are unable to confirm that an account holder is aged 21 or over, the account will be suspended pending verification. Any deposits made on an account that is subsequently found to belong to an underage user will be returned, and the account will be permanently closed. 345db does not tolerate underage gambling in any form.
Keeping Gaming Fun — Healthy Habits
The players who enjoy 345db most sustainably tend to share a few common habits. These are not rules — they are practical approaches that keep gaming enjoyable rather than stressful:
- Set a personal budget for gaming before you start each session, and stop when that budget is spent — regardless of whether you are winning or losing.
- Treat any money you deposit at 345db as entertainment spending, the same way you would treat spending on a meal out or a cinema ticket. It is not an investment.
- Take regular breaks during long gaming sessions. Use the 345db session reminder tool to prompt yourself every 30 to 60 minutes. Step away from the screen, drink some water, and come back refreshed.
- Never gamble when you are emotionally distressed, tired, under the influence of alcohol, or under financial pressure. Decisions made in these states are rarely good ones.
- Keep gaming as one of many leisure activities in your life — not the only one. Maintain your other interests, social connections, and hobbies alongside gaming at 345db.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. The following signs may indicate that gambling is becoming a problem for you or someone you know. If you recognise any of these in yourself, please reach out to 345db support or a professional counselling service:
- Spending more money on gambling than originally planned, or regularly exceeding your own self-imposed limits without noticing until after the session.
- Chasing losses — continuing to play after a losing streak specifically to try to win back money that has been lost, rather than accepting the loss and stopping.
- Borrowing money from friends, family, or taking out loans specifically to fund gambling activity, or using money intended for essential expenses (bills, rent, food) to gamble.
- Lying to family members or close friends about how much time or money is being spent on gambling, or feeling the need to hide gambling activity from people close to you.
- Feeling restless, irritable, or anxious when not gambling, or feeling compelled to gamble in order to relieve stress, anxiety, depression, or other negative emotions.
- Neglecting personal responsibilities, work, studies, family commitments, or health because of the time and mental energy consumed by gambling.
If you recognise several of these warning signs in yourself or someone close to you, please do not wait. Contact 345db support at [email protected] to activate a cool-off period or self-exclusion immediately. Our team is available 24/7 and will handle your request promptly and with complete confidentiality.
How to Activate Responsible Gaming Tools
Activating a responsible gaming tool at 345db is straightforward. Follow these steps to set a limit, take a break, or request self-exclusion:
- Log in to your 345db account using your registered mobile number and password. If you have forgotten your login details, use the account recovery option on the login page or contact support.
- Open Account Settings from the main navigation menu. Scroll down to find the Responsible Gaming section. This section contains all available player protection tools.
- Select the tool you want to activate — deposit limit, loss limit, session reminder, cool-off period, or self-exclusion. Enter the required value (amount, time period, or duration) and confirm your selection.
- You will receive a confirmation message on your registered mobile number and email address. Limits that reduce your available spending take effect immediately. Increases to existing limits may take up to 24 hours to activate, as a cooling-off safeguard.
Self-Exclusion at 345db
Self-exclusion is the most comprehensive responsible gaming tool available at 345db. When you self-exclude, your account is closed and you are blocked from accessing the 345db platform for the duration of the exclusion period. Self-exclusion is available for a minimum period of six months and can be extended to a permanent exclusion with no end date.
During your self-exclusion period at 345db, any winnings accumulated during gameplay that occurs in breach of the self-exclusion (for example, if access is gained through an undetected second account) will be voided and will not be paid out. 345db takes self-exclusion requests seriously and processes them without delay. Any remaining real-money balance in your account at the time of self-exclusion will be returned to you via your registered payment method after a standard review.
Protecting Vulnerable Players
345db is aware that some players may be more vulnerable to experiencing gambling-related harm, including players who are going through financial difficulty, mental health challenges, bereavement, or other personal hardships. We ask all players to be honest with themselves about their circumstances. If your financial or personal situation changes significantly, please review your responsible gaming settings and consider whether additional protections are appropriate for you at that time.
345db's customer support team is trained to identify signs of gambling-related distress in player communications and account behaviour. Where we have reasonable grounds to believe that a player may be at risk, we may proactively reach out to that player, apply temporary account protections, or request updated KYC documentation. These interventions are made in good faith and in the interest of player welfare. Players who feel that a restriction has been applied to their account unfairly are welcome to contact support to discuss the matter.
Get Help — Contact 345db Support
If you are concerned about your own gambling, or about the gambling of a family member or friend, please do not hesitate to reach out. 345db's support team is available 24 hours a day, seven days a week. All responsible gaming enquiries are handled with complete confidentiality and without judgment.
345db Responsible Gaming Support
Email our support team at: [email protected]
Response Times
Responsible gaming requests — including deposit limit reductions, cool-off periods, and self-exclusion requests — are treated as high-priority by 345db support. We aim to action all responsible gaming requests within one hour during normal operating hours, and within four hours outside those hours. Urgent requests flagged as crisis-level are actioned immediately.
Continue Exploring 345db
You have read our Responsible Gaming page. We want every player at 345db to have a safe and enjoyable experience. When you are ready to play, explore our games — and always within your limits. 21+ only.
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