345db Frequently Asked Questions

Creating a 345db account takes under two minutes. Visit the 345db registration page, enter your mobile number, choose a secure password, and confirm your date of birth — you must be 21 or older to register. Once your account is created, a one-time verification code is sent to your registered mobile number. Enter that code to activate your account and you are ready to deposit and play.

345db requires a valid Bangladeshi National Identity Card (NID) for KYC verification. In some cases a passport or driving licence may also be accepted. You will need to upload a clear photo of your NID (front and back) along with a selfie. KYC is mandatory before your first withdrawal and is processed within 24 hours in most cases. Verified accounts also benefit from higher withdrawal limits.

To reset your 345db password, go to the login page and tap the 'Forgot Password' link. Enter your registered mobile number and you will receive a one-time reset code via SMS within a few minutes. Enter the code on the reset page, then set a new password. If you do not receive the SMS, check that the number entered matches your registered number exactly, or contact 345db support at [email protected] for manual assistance.

No — 345db strictly allows only one account per player. Duplicate accounts are detected during KYC verification and account monitoring. If a duplicate is found, 345db reserves the right to close the additional accounts and void any bonuses or winnings associated with them. If you have accidentally created a second account, contact support immediately at [email protected] to resolve the situation before KYC review.

To voluntarily close your 345db account, contact support at [email protected] with your registered mobile number and a written request for account closure. Before closure, any remaining real-money balance will be returned to your registered payment method after a standard review. If you are closing your account due to gambling concerns, 345db's responsible gaming team can also assist with a self-exclusion instead of permanent closure.

Yes — 345db offers betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, Test matches, and all major international cricket tournaments featuring the Bangladesh Tigers. You can place pre-match bets and live in-play bets with real-time odds. Markets include match winner, top run scorer, highest wicket taker, over/under totals, and more. Live scores and match statistics are updated in real time directly on the 345db betting platform.

All slot games available on 345db use certified Random Number Generator (RNG) software from licensed game providers including Pragmatic Play, NetEnt, and Microgaming. RNG certification means every spin outcome is statistically independent and cannot be predicted or manipulated. The published Return to Player (RTP) percentage for each slot reflects the long-term average payout and is provided by the game developer, not 345db. Fair play is a core commitment of the 345db platform.

Yes — 345db is fully optimised for mobile play on both Android and iOS devices. You do not need to download a separate app; the entire 345db platform runs in your phone's browser. Simply visit 345db.vip in Chrome or Safari, log in, and play. The mobile interface is designed for touch-screen navigation, fast loading on Bangladeshi mobile networks, and smooth gameplay on mid-range and flagship smartphones alike.

345db's live casino section is powered by top-tier providers including Evolution Gaming and Ezugi, offering a wide range of live dealer games including Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and Teen Patti. All tables are streamed in HD with real dealers operating in real time. Several tables feature Bangla-speaking dealers for a more familiar experience. Live casino games run 24/7 so Bangladesh players can join a table at any hour, whether it is afternoon in Dhaka or late night in Chittagong.

A crash game is a fast-paced multiplier game where a rising curve climbs from 1x upward and can crash at any random point. On 345db, you place a bet before the round starts and then choose when to cash out — the longer you wait, the higher the multiplier, but if the curve crashes before you cash out, your bet is lost. Popular crash titles on 345db include Aviator by Spribe. Each round lasts between a few seconds and a minute, making crash games ideal for quick sessions.

345db uses SSL encryption across the entire platform to protect all player data and financial transactions. Player account information, deposit and withdrawal data, and personal identification documents are stored securely and never shared with third parties without consent. 345db games use certified RNG technology to ensure fair outcomes. The platform applies strict KYC and anti-money-laundering procedures to maintain a safe environment for all Bangladesh players.

The minimum age to register and play on 345db is 21 years old. This applies to all players across Bangladesh without exception. Age is verified during account registration and again during KYC verification. If a player is found to be under 21, their account is permanently closed and any deposits are returned. 345db takes underage gambling seriously and uses both automated and manual checks to enforce the 21+ requirement at all times.

345db provides several responsible gaming tools to help players take control of their gambling. You can set deposit limits, activate a cool-off period (24 hours to 7 days), or request a self-exclusion of 6 months or longer directly from your account settings under the Responsible Gaming section. Permanent self-exclusion is also available and is irreversible. If you cannot access your account, email [email protected] and the team will activate your chosen restriction as a priority. 21+ only. Please play responsibly.